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Notice: By approving any estimate or quote, you agree to Visionary Outdoor Solutions' Terms and Conditions.

Legal

Service Agreement & Terms and Conditions

This Service Agreement ("Agreement") is entered into between Visionary Outdoor Solutions ("Company") and the customer ("Customer") as of the date of approval.

01

Acceptance of Estimate

Approval of the estimate, whether by signature, electronic confirmation, or payment of deposit, constitutes acceptance of this Agreement and authorization for the Company to perform the work as outlined.

02

Scope of Work

The estimate provided outlines the specific services to be performed. Any services, materials, or labor not explicitly listed are not included and may require a separate agreement or change order.

03

Payment Terms

Payment is due upon completion of services unless otherwise agreed in writing.

  • A 50% deposit is required for all jobs totaling $2,000 or more
  • A $50 deposit is required for jobs under $2,000
  • Remaining balance is due immediately upon completion
  • Payments not received within 3 days may incur a 5% late fee
  • Customer agrees to pay all costs associated with collection of unpaid balances

The Company reserves the right to pause or withhold services until payment terms are satisfied.

04

Scheduling & Weather Delays

All services are subject to scheduling availability and weather conditions. The Company reserves the right to reschedule work due to rain, extreme temperatures, unsafe conditions, or material delays.

05

Property Access

The Customer agrees to provide clear and safe access to all work areas. This includes removal of vehicles, debris, pet waste, and personal property.

The Company is not responsible for damage to items left within the work area.

06

Utilities & Irrigation

The Customer is responsible for identifying and marking all private utilities, including but not limited to:

  • Irrigation systems
  • Invisible fences
  • Private lines or underground installations

The Company is not liable for damage to unmarked or improperly marked systems. Any repairs required will be the responsibility of the Customer.

07

Change Orders

Any work requested outside the original scope must be approved and may result in additional charges and timeline adjustments.

08

Materials & Pricing

All estimates are subject to change based on material availability, supplier pricing, and unforeseen project conditions prior to the start of work.

09

Plant & Material Warranty

  • The Company does not provide warranties on plants due to variables outside its control (weather, watering, soil conditions, etc.)
  • Guidance on proper plant care will be provided upon request
  • Hardscape materials are covered only by manufacturer warranties, if applicable
10

Limitation of Liability

The Company is not responsible for:

  • Pre-existing property conditions
  • Drainage issues or soil movement
  • Minor damage to turf, roots, or landscaping during normal operations
  • Conditions beyond its control
11

Right to Stop Work

The Company reserves the right to stop work without notice if:

  • Unsafe conditions are present
  • Payment terms are not met
  • Customer interference disrupts operations
12

Cleanup

The Company will perform a general cleanup upon completion. The Customer acknowledges that minor debris, dust, or soil disturbance is a normal part of landscaping work.

13

Cancellation Policy

  • Projects canceled after scheduling may incur a $100 cancellation fee for jobs $2,000 or more
  • Deposits for jobs under $2,000 are non-refundable once scheduled
14

Project Delays / Inactivity

If a project is delayed more than 14 days due to Customer inaction, the Company reserves the right to reschedule and revise pricing if necessary.

15

Photography & Marketing

The Customer grants permission for the Company to photograph and record video of the property before, during, and after project completion. These materials may be used for marketing, advertising, social media, and promotional purposes.

16

Force Majeure

The Company is not liable for delays or failure to perform due to events beyond its control, including but not limited to severe weather, supply shortages, or other unforeseen circumstances.

17

Governing Law

This Agreement shall be governed by and interpreted in accordance with the laws of the State of Texas.

18

Entire Agreement

This document, along with the approved estimate, constitutes the entire agreement between the Company and Customer.